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FAQ

How Long Will It Take My Order To Arrive?

United States orders are processed within 1-3 business days. Our shipping estimate is 5-10 days after the order has been shipped. For all other international orders  please allow 12-16 days shipping from our facility in China

 

How Does It Work? 

Light energy from IPL (Intense Pulsed Light) is absorbed by the melanin in the hair, which then turns to heat and destroys the hair cells.

 

When Can I Expect To See Results? 

Results will vary depending on the customer. Most see a reduction in hair after 2-4 treatments, with complete results after 8-10 treatments.

 

How Often Should I Use It?

It is recommended to use your IPL once a week for the first 12 weeks. After this time use your IPL once a month, for 3 months or until satisfied. To maintain hairless smooth skin, use your IPL once every 2 to 3 months.

 

Can It Be Used Anywhere On The Body?

Yes you can use your epilator anywhere on your body including the Brazilian and face.

For best results shave before use.

 

Can I Use It Over A Tattoo?

It is not recommended to use a IPL over tattoos, we recommend going around tattoos.

 

Does It Work For All Hair Types And Skin Tones? 

No, unfortunately our IPL handset is recommended for all but the darkest of skin tones. This is because our handset targets melanin in the hair which absorbs light energy and melanin is found more in darker skin colors, so the machine would have difficulty differentiating between hair and skin.

Does IPL hair removal work on all skin types?

 

Do You Provide Tracking Information?

Yes once your order has been shipped you will receive a message containing the tracking number.

 

Is It Painful?

No, our handheld epilators are designed to be quick and painless  

 

Can I return my order?

Yes, If you are not pleased with the product you received for any reason within 60 days you can return it and we will offer you a full refund no questions asked. Please visit our "Refund Policy" page for more details

 

Is There Reoccurring Costs? 

No, this is a one time purchase. There is no need for replacements or refills

 

Do I Need To Wear Eye Wear?

Nope, no eye wear is necessary while using our handset